Returns & Exchanges
At Winmau, we stand by the quality of our professional darts equipment and accessories. If you are not completely satisfied with your purchase, you may return your items in their original, unused condition within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all flights, shafts, and accessories are included to qualify for a full refund.
Affix the Shipping Label
Download and print the prepaid shipping label provided through our portal and attach it clearly to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects your returned gear, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing